When moving to another country, you are always concerned about shipping your most valuable possessions, which are your household goods and pets. Being the move an emotional process, you have to be confident that you will have a successful relocation. Call us to help you by providing a personalised service at +507.232.5189.International Household Goods moving
is the market leader in Panama, specialized in international moving services since 2001. At the present time we are handling over 2000 international moves per year.At origin
When you contact us regarding your upcoming relocation, one or our qualified Surveyors will meet you at your home, answering your questions and analysing your needs. Whithin 48 hours you will receive a quote. After confirmation and acceptance of the quote, our Surveyor - together with you - will carefully plan the move and the required resources, setting up a final packing date. Our team of trained, skillful and multilingual packers will pack and load your shipment at the residence. Reusable packing materials are offered for ecological reason whenever is possible. When storage is required, can handle this too with its own warehouse storage of over 4,000 square meters.Transportation
We may transport your shipment by air, sea or road. Sometimes, depending on the destination, for road shipments, it is our objective to combine several loads for economical as well as ecological reasons. Transit time may vary depending on the origin and destination. It could be only a few days or up to 8 weeks for a long distance shipment overseas. Transit time is an important issue, when looking at the overall cost of your relocation.At destination
The key for a successful move also involves a good preparation of customs clearance process. Our Move Surveyor and our Move Coordinator will guide you in each country customs requirement and also you will be helped by our local partner. A well trained team will deliver your belongings to your new home, unload, unpack and remove the debris on the day of delivery. uses innovative IT solutions for the entire process. Our constant monitoring on quality performance results in none or very few claims. Our experienced, dedicated and trained staff gives you peace of mind. And most of all, avoidance of unnecessary temporary accommodation is the result of our pro-active communication and clear expectation for setting an optimal move planning.
We guarantee the highest quality level on our global coverage due to our carefully selected and constantly monitored partners around the world. Our prerequisite to become a part of our network is to belong to the internationally recognized FAIM programme or to our reputable list of long time trading partners.Move Coordinator
We appoint one of our trained and experienced Move Coordinators, as the single point of contact to work with the transferring family throughout their move. This unique communication approach enables true ownership and accountability for the move, allowing immediate and direct access to information for the corporate customer. innovative IT solutions ensure real-time information and reporting. The assigned Move Coordinator will assure constant monitoring and - if needed - immediate escalation, for any special issue.
On a domestic move, you may decide that relying on our services, including packing, dismantling and reassembling of furniture and unpacking will provide you a more relaxed experience, and in this case, you can count on our experienced staff to handle your move.Limited Service
We can also offer services that are limited to the loading, transfer and unloading of your belongings, if you so decide to pack and prepare your personal effects, including the dismantling and reassembling of your furniture, which will result in cost savings, but it is certainly not as convenient as a "full service" move.
While assures high quality packing and shipping, it is recommended that your personal belongings be covered by an insurance policy when packed under a door-to-door basis or when in storage. We offer an specific package for household goods moves, which covers all your needs.
There are different coverage options, and we normally recommend the nondeductible one which is door to door and covers all risks to damages and lost items caused by war, terrorism, strikes or premeditated damages.
has 64,583.45 feet of a perimeter fence, a Security checkpoint working 24/7, and 16 surveillance cameras installed in areas requiring restricted access , personnel control, rolling stock, packing materials control and emergency exits.
Moves often require storage either at origin or destination, and we can offer our storage facilities in which we can assure your goods will be protected and well taken care of, until their departure or while awaiting for your new home at destination.
is always concerned of the importance of your pet(s). This issue is one of the biggest concerns and challenges for all parties involved and we only work with the very best worldwide specialists in this field. Shipping pets internationally has increased and we understand that the sentimental attachment to your pet is such, that you want to be certain that the process will run smoothly and without any elements of surprise.
This is why we coordinate the transportation of your pet(s), as we do with your household goods, using only expert organizations, that will be updated with all rules, regulations and custom changes requirements.
Our team of specialists involved, have daily contacts with pet-home services, local customs authorities, the airlines designated personnel, the veterinaries, and the quarantine officers. We can assure you that experience and relationship with professional and specialized pet-carriers will result in peace of mind for you, the pet owner.When should I do my first contact to the moving company?
Two months before moving is ideal. Try to do this as earliest as possible.When do I need to inform the moving company of my desired packing dates?
In order to be able to comply with your requested dates, it is best to let us know 3-4 weeks in advance.How many days would be needed to complete my move?
Depending on the destination of your household goods, the type of packing requirements, and the access to your residence, we can approximately need 3 days for a typical 3 bedroom home.Why a pre-move survey has to be performed prior to the beginning of a packing job?
Information obtained thru the pre-move survey will enable us to establish if any special packing and crating is required, also the volume, weight, and the type of goods you want to ship. Checking your access to the residence will help us determine if any special requirements are needed while loading and if parking permits or shuttle services are required. This will help us provide a more accurate quote, including all this information. Our qualified surveyor will also be able, during the visit, to determine your needs; give you information about customs requirements, timing, and other possible relevant information.How much does it cost to move with ?
This question cannot be answered easily. There are key elements that will determine the pricing of a move: final destination, weight and volume of the shipment, special services needed, timing required, and if any special items involved, such as antiques, collector's items, pets, motor cars, etc. This is the reason why we always recommend a pre-move survey which allows us to get important information about your needs and will allow us to give you possible solutions.How much a pre move survey cost?
Pre-move survey is free of charge. Based on a pre-move survey, our quotation will be submitted to you within 3 working days.What happens during customs clearance?
, being an expert in international moving, is well informed of all the requirements with regards to customs clearance, any items or products which are prohibited or allowed in different countries, and its formalities to be followed and all the costs involved.Any restrictions on household effects not allowed to be packed?
The following goods are either prohibited or limited in most of the countries:, drugs, food, alcoholic beverages,, firearms and ammunition, motorcars, pets, pornographic material, dangerous goods (flammable, acid, corrosive, explosive) and products from endangered species. But finally it depends on the rules and regulations at each country of destination. If you plan to include, new and unused items, usually these are not considered as 'moving goods' and are therefore subject to taxes and duties. Also, in particular countries, there may be additional requirements on other goods so, please always contact for additional information or in case of doubt.What can I import into Panama as part of my shipment?
In order to qualify for free of duty and free import taxes of goods, they should be used household goods and personal effects. Depending of the kind of Visa authorization you will be presenting in Panama, work, diplomatic, retiree, returning resident, special governmental agreements with other countries, or others, there will be different documentation required. In most of them, but diplomats, our customs officers will not allow the entry of liquor, wine, food, weapons and ammunitions, plants or live animals, which will be confiscated if included in your shipment. In order to import pets, please refer to Pets Relocation section above.What are the required documents for importing a household goods shipment?
The basic requirements are currently a copy of the packing list, original bill of lading, original or notarized copy of your passport, copy of your residence permit, and, if work permit, a letter from your sponsor. As mentioned above, depending of the kind of Visa entry you are presenting there will be additional documentation required in each case.How can you assure quality from door-to-door?
specializes in international moving. It is our main business. We belong to FIDI, the international association of moving companies, that has initiated a quality management system (QMS) that became mandatory in May 2001. All FIDI-companies are required to work according to that QMS called FAIM (FIDI Accredited International Mover). This programme is regularly and independently audited by Ernst & Young. It is the only worldwide recognized standard for international moving, and we are part of it. is an ISO 9001 Certified company, reassuring its commitment to excellence in quality service and customer satisfaction.How we can assure to pick up a quality moving company?
There are different services offered by different moving companies. The first indication of the responsiveness of the company is the competence of the surveyor who visits your residence and if you do not have to wait for too many days to receive your quote. Also, the best agents are members of the national and international association of moving companies (LACMA and FIDI). If possible, request one that is affiliated and also inquire about their claim ratio and customer satisfaction level.Can I compare quotes?
A few suggestions: Your quote should be transparent, listing all elements that are included and those excluded, and all services should be stated in writing. Checking the difference in weight and volume estimates obtained from the different companies you have requested quotes from, should be looked at very closely, specially if there are differences far below or far above the average.Should I always purchase insurance to cover the household goods shipment?
By all means, yes! There are many influences, specially during transit and door to door transport that cannot be controlled by the moving company despite of all the efforts that are made while packing, to provide an excellent protection of your goods. Since there are big differences in premiums and coverages of the policies, always check closely the insurance package offered to you.Up to what extend is the moving company responsible/liable for damage to the household goods?
Since the liability of the company is stated and limited by the terms and conditions of the contract, we always recommend that you purchase transport insurance from door-to-door.
Regarding IT solutions and other technologies, our continuous development on this field, includes the use of MoveWare software which helps us control all our moving and storage services, enabling us to increase the stakeholder value and our efficiency in our performance.